Frequently Asked Questions (FAQ)
1. How can I place an order?
Browse your favorite products, select the size (if applicable), and click on “Add to Cart.” Proceed to checkout, fill in your details, and complete the payment securely.
2. What payment methods do you accept?
We accept UPI, Debit/Credit Cards, Net Banking, and other secure online payment options. Cash on Delivery (COD) may be available for selected locations.
3. How long does delivery take?
Orders are usually delivered within 3–7 business days depending on your location. Delivery timelines may vary during peak seasons or special sales.
4. Can I cancel my order?
Yes, you can cancel your order within 12 hours of placing it or before it is shipped. Once shipped, cancellation is not possible.
5. What is your return policy?
You may request a return within 3 days of delivery if the item is unused and in original condition. Please refer to our Return & Cancellation Policy for complete details.
6. Do you offer exchanges?
Yes, exchanges are allowed for size issues or defective items, subject to availability. Exchange requests must be made within 3 days of delivery.
7. What if I receive a damaged or wrong product?
Please contact us within 24 hours of delivery with clear photos of the product and packaging. Our team will assist you with a replacement or refund.
8. Are sale items returnable?
Items purchased during clearance or special sale offers may not be eligible for return or exchange.
9. How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery status.
10. How can I contact Aysun Boutique?
You can reach us through the details below for any assistance or queries.
Contact Support
- Email: contact@aysun.in
- Phone: +91-9497168468
- Business Hours: Monday – Saturday (10:00 AM – 6:00 PM)